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Inbound Call Center Outsourcing Services

In today’s highly competitive market losing your loyal customers can be detrimental to your bottom line growth. When businesses across the globe lay more emphasis on retaining their loyal customers, it makes sense to up your ante customer service efforts through running a high quality Inbound Call Center Service. Having an Inbound call center services showcases your commitment towards providing unparalleled customer service. Be it responding to customer queries, getting feedback, surveys, cross sell, up sell, or any other activity that leads to greater revenue generation – an Inbound Call Center Service can transform your business and stay ahead of competition.

Novem Infotech are one of the most trusted Inbound Call Center Outsourcing Service providers for both domestic and international clients with 10+ years of in-depth expertise in the domain. We specialize in providing services that include: Phone Answering Services, Sales Closure Services, Order Taking Services, Up-selling, Cross-selling, Subscription Services, Payment Collection Services, and more. We ensure the quality of customer service is of the highest order and with experienced and skilled professionals not only we surpass expectations but also create long lasting relationships.

Rely on Novem Infotech for end-to-end Call Center Outsourcing Services

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Our wide Range of Inbound Call Center Services:

At Novem Infotech we have the experience and expertise of providing a wide range of Inbound Call Center Outsourcing Services for over a decade. Our services include:

  • 01
    Phone Answering Services
  • 02
    Order Taking Services
  • 03
    Up-selling & Cross selling Services
  • 04
    Insurance Claims Processing
  • 05
    Answering Services
  • 06
    Payment Collection Services
  • 07
    Billing Queries Services
  • 08
    Subscription Services
  • 09
    Event Scheduling Services
  • 10
    Real Time Inventory Status Services
  • 11
    Rebate Processing Services
  • 12
    Product Recall Management Services
  • 13
    Warranty Registration Services
  • 14
    Sales Closure Services
  • 15
    Order Entry Services
  • 16
    Directory Inquiry Services
  • 17
    Charge back handling Services
  • 18
    Ticketing Sales Subscription Services
  • 19
    Claims Processing Services
  • 20
    Job Dispatch Services
  • 21
    Registration of event and trade show participants and prospects services

Why Outsource your Inbound Call Center Services to Novem Infotech?

  • Novem Infotech has 10+ years of experience in providing unparalleled inbound call center services for businesses globally
  • Highly experienced professionals with requisite skills to provide greater customer satisfaction
  • Training and Development is in our DNA to ensure we provide services that adhere to global standards
  • 24/7 uninterrupted service throughout the year to ensure customer retention and customer loyalty
  • We have the best of quality assurance professionals who make sure the services offered are of highest quality
  • We use state-of-the-art data and voice communication systems that facilitates in efficient customer service
  • Our deep domain expertise in inbound call center services ensure reduction in call abandonment rates and improved customer satisfaction

Contact us today to find out how NovemInfotech can address a wide range of Inbound Call Center Services to ensure better customer retention and accelerated growth.

Phone

+91-80-69999939


Location

#166/199, Virgonagar Post, Bangalore - 560049


E-mail

info {at} noveminfotech.com


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