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Email Support Services

Even today Email remains as one of the primary and cost-effective modes of non-voice communication with customers globally. A simple and effective email can create a far better customer relation bond with the company and its products and services.

Service-based / product-based companies have their task cut out to manage customer’s ever-increasing demands and queries through email and web enquiries. This can be a tedious and long process for companies to handle them in-house and one which requires in-depth knowledge of best practices and latest trends in email support services. With a right partner for your email support services, you can respond to your customer’s queries in real-time and with reduced follow-ups.

Novem Infotech is a leading Call Center Service Provider located in Bangalore and providing services to both domestic and international clients across industry verticals. We provide cost-effective Email Support services for customer care, marketing and various business efforts. With considerable expertise for 10+ years in the domain, we have a clear understanding of delivering email support services that aid in brand building and empowering your customers with critical enquiries.

Rely on Novem Infotech for end-to-end Call Center Outsourcing Services

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Our wide range of Email Support Services:

At Novem Infotech, we provide a complete range of customizable email support outsourcing services to both large and small and medium businesses globally to deliver unparalleled customer service and marketing efforts. We provide our Email Support Services across various domains such as:

  • 01
    Customer Care
  • 02
    Technical Support
  • 03
    Order Fulfilment
  • 04
    Verification
  • 05
    Complete Query Resolution
  • 06
    Resolution of Escalated Cases
  • 07
    Technical and Non-Technical Support
  • 08
    Shipment Information
  • 09
    Product Queries
  • 10
    After Sales Queries
  • 11
    Information Queries
  • 12
    Cross-Selling and Up-Selling of Products and Services

Why Outsource Email Support Services to Novem Infotech?

  • Novem Infotech has 10+ years of experience in providing excellent Email Support Services for businesses globally
  • Our Email Support services helps enterprises to:
    • Improve customer relationship
    • Create compelling brand building activities
    • Quicker turnaround times
    • Reduced follow-ups with customers
    • Enhanced customer satisfaction
  • Take advantage of cost-effective Email Technical Support Outsourcing Services that has been lauded by the best
  • Get advantage of our efficient pricing structure that can be scalable as per enterprise needs
  • Training and Development is in our DNA to ensure we provide email support services that adhere to global standards
  • 24/7 uninterrupted service throughout the year to ensure faster resolution rates and reduced follow-ups
  • We have the best of quality assurance professionals who make sure the Email Support service offered is of highest quality
  • Our deep domain expertise in managing Email Support Technical Outsourcing Services will help enterprises to create unrivalled customer support channels that enable improved customer satisfaction and loyalty

Phone

+91-80-69999939


Location

#166/199, Virgonagar Post, Bangalore - 560049


E-mail

info {at} noveminfotech.com


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