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About Novem Infotech

Novem Infotech is a pioneer in providing call center / contact center outsourcing services for 10+ years to both domestic and international clients. Companies from EMEA, Asia, US, and UK regions have benefitted tremendously from our expertise in multi-channel call center outsourcing services by ensuring round the clock support to their customers. By partnering with our call center services, we ensure not only 24/7 customer support but also streamline your Customer Relationship Management (CRM) process to achieve greater ROI and align business growth as per enterprise objectives.

At Novem Infotech we have consistently delivered desired business outcomes for our clients worldwide through our unrivalled inbound, outbound call center outsourcing services. With more than 800+ strong workforce across multiple delivery centers Bangalore, Chennai and Hyderabad in India, we are in an ideal position to outperform service level agreements (SLAs) and drive greater ROI and improved bottom line for our clients.

As one of the leading call center outsourcing service provider, Novem Infotech is highly committed to adhering to global standards of data quality and security. With stringent IT Security and Governance practices in place, we ensure utmost protection of client data; in line with ISO 27001 specifications.

The management team is comprised of talented and experienced professionals from leading organizations in the outsourcing domain and have the expertise to scale up projects as per business requirements. With the use of latest technologies and best practices in place, we deliver high-quality outputs and provide customized solutions to clients as per their requirements.

Why People Choose Us

At Novem Infotech we have served clients across the globe for 10+ years and have offered varied best-in-class call center outsourcing services. With process transparency, customized offerings and high-quality output, we are one of the most trusted outsourcing vendors for businesses globally.

Dedicated
Team

Our professionals are highly qualified and have deep domain knowledge of process they undertake.

Success Stories Rating

We’ve consistently received higher ratings and successfully met all business KPIs for our clients.

Customized Offerings

We have given our clients the option to customize the services as per their business requirement.

Multi-Channel Support

We keep tabs on all kinds of customer service support channels to ensure businesses never miss an opportunity.

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Our Vission

  • Novem Infotech’s vision is to be the best call center for businesses seeking offshore solutions. Striving to be the best in the business means providing unrivalled value with exceptional workforce and outstanding customer satisfaction.
  • Our vision is to be the one of the globally-recognized offshore call center service providers who create a seamless bridge between clients and their customer relation efforts in the most efficient way possible.

Our Mission

  • To be one of the best offshore call center outsourcing providers that offers cost-effective yet comprehensive solutions to our clients with unparalleled customer satisfaction.
  • To provide a complete line of best-in-class call center services that compliments the needs of businesses from various industry verticals and transform their business operations, products, and services.
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